Shipping policy
We ship your vibe worldwide, with care and clarity. Please read below to understand how we handle processing and shipping for order.
Processing Time
All orders are processed within 7 business days of order placement. Custom Orders may take longer - you'll be notified if so.
Shipping Rates
Shipping is FREE worldwide!
Note: Delivery times are estimated and not guaranteed due to carrier delays, custom processing and/or holidays
Tracking Your Order
You'll receive a confirmation email with a tracking number once your order has shipped. Please allow up to 48 hours for tracking to update.
Incorrect Addresses
Customers are responsible for entering accurate shipping information. We are not responsible for packages lost due to incorrect or incomplete addresses.
Lost or Stolen Packages
Once marked as "Delivered" by the carrier, VieGauges is not liable for lost or stolen packages. We recommend shipping to a secure location. For issues, please contact the shipping carrier directly.